HOTEL RULES
✔️ The Mirana Tinsukia welcomes guests with a warm and professional environment, ensuring a comfortable stay for leisure and business travellers. Check-in begins at 2:00 PM and check-out is at 12:00 PM; early check-in or late check-out is subject to availability and may involve additional charges.
✔️ All guests must present a valid government-issued photo ID at arrival as per Assam hospitality regulations. Room occupancy is limited to the number of guests included in the reservation, and additional occupants must be registered at the front desk.
✔️ Children are welcome, and extra bedding can be arranged upon request.
✔️ Smoking is strictly prohibited inside rooms and indoor areas; designated smoking spaces are provided for guest convenience.
✔️ Pets are not permitted on the property.
✔️ Complimentary parking is available on a first-come basis, and guests are responsible for securing their personal belongings.
✔️ Alcohol consumption is allowed inside rooms for guests above the legal drinking age.
✔️ Guests are expected to maintain a peaceful environment, avoid disruptive behavior, and follow all safety guidelines.
✔️ The Mirana retains the right to deny entry or discontinue service to individuals violating hotel rules or engaging in unsafe conduct.
CANCELLATION POLICY
✔️ Guests can cancel their reservation free of charge up to the defined free-cancellation window mentioned at booking.
✔️ Cancellations made after this period will incur applicable charges as per hotel policy.
✔️ No-show bookings will be fully charged for the entire stay duration.
✔️ Early departures are treated as last-minute cancellations and are non-refundable once the guest has checked in.
✔️ Reservation modifications are subject to availability and may result in rate differences.
✔️ Special offers, discounted rates, and peak-season bookings may fall under non-refundable conditions.
✔️ The Mirana Tinsukia reserves the right to enforce cancellation terms based on stay dates and booking type.
HOUSE RULES
✔️ Guests are expected to maintain cleanliness within rooms and common areas, ensuring hygiene throughout the stay.
✔️ Quiet hours are observed from 10:00 PM to 7:00 AM to maintain a peaceful environment for all guests.
✔️ Visitors are allowed in lobby areas only and must register at reception; overnight stays by unregistered individuals are not permitted.
✔️ Outside food deliveries may be restricted to maintain hotel service standards.
✔️ Any damage to hotel property caused by guests or their visitors will be chargeable.
✔️ Common areas such as lounges and corridors should be used respectfully without creating disturbances.
✔️ Guests are expected to behave courteously, avoiding activities that compromise safety.
✔️ Prohibited items such as explosives, hazardous chemicals, and illegal substances are not allowed on the premises.
TERMS & CONDITIONS
✔️ Bookings at The Mirana Tinsukia are confirmed upon receipt of valid reservation details and may require advance payment depending on the rate plan.
✔️ Room tariffs are exclusive of taxes unless stated otherwise, and applicable government taxes will be charged at checkout.
✔️ Payments can be made via accepted digital modes, cards, or cash at the property.
✔️ The hotel is not liable for delays or service interruptions caused by force majeure events beyond reasonable control.
✔️ Guests are responsible for their personal belongings and any damages caused to hotel property.
✔️ The Mirana reserves the right of admission and may refuse service to individuals violating safety or conduct policies.
✔️ Refunds, where applicable, will follow the hotel’s cancellation terms and may take a standard processing period.
✔️ Illegal activities, misuse of property, or disruptive conduct will result in immediate eviction without refund.
✔️ Extended stays require renewed documentation and rate confirmation.
✔️ By completing a reservation, guests acknowledge and agree to all hotel policies, terms, and conditions.